Thank you for your feedback on this item. We tried to reach out to you directly but are unable to find any orders for your email address. We have checked our stock, testing the quality with sandpaper, and it is as expected for a plated item. Silver plated items offer the beautiful glow of sterling silver at a lower price point, but can tarnish and show signs of wear without care. Plated items should be stored away from humidity and moisture, and should be dried immediately if wet. Designs where chains brush up against one another repeatedly can also lead to signs of wear. For these, we recommend sterling silver or silver filled options.