Being in South Africa this becomes a costly tool, and on top of that there were numerous problems with delivery with the result that Beadaholique replaced the items. As you can imagine the excitement had dissipated till I got the replacement package, Wow what a tool, having arthritic hands, this tool is a pleasure to use, comfortable in the hand and in no ways awkward. It took me a time to use it properly, but once getting the hang of it, there was no stopping me. I hope to get more tools in the future as I am very impressed with the range, it is astonishing just a simple design of concaving the upper plier. pleas can make in using beading tools. I would recommend to everyone.